Senior Director, IT Engineering

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

We are seeking a seasoned leader to build and lead the Tech Strategy & Enablement (TS&E) organization at our Global Capability Center in India. 

This leadership role will provide strategic direction and oversight for a growing organization supporting enterprise technology capabilities across the company. The leader will partner closely with U.S.-based CIO and senior IT leadership to align on priorities, operating models, and delivery outcomes, while establishing a strong, scalable foundation in India to support long-term growth. 

The role requires a strong combination of enterprise leadership, technology strategy, operational excellence, and organizational development. The ideal candidate will drive alignment across teams, enable consistent execution, and foster a culture of innovation, accountability, and continuous improvement. 

Key Responsibilities 

Strategic Leadership and Technology Delivery 

- Partner closely with TS&E leaders to align on technology priorities and enable adoption in India

- Provide strategic oversight and leadership across a broad portfolio of enterprise technology capabilities supported by TS&E

- Establish and evolve operating models to enable consistent, scalable, and high-quality delivery across the organization 

- Drive alignment across teams to ensure transparency, predictability, and delivery against business objectives enabling adoption of enterprise metrics

- Champion innovation, continuous improvement, and adoption of modern engineering and delivery practices in everything we do

- Ensure effective leadership across platforms owned by TS&E (Elle, Rally, Apptio, Clarity) 

Organizational Leadership and Capability Build 

- Build and lead a high-performing organization in India, with focus on long-term capability development and scalability 

- Attract, develop, and retain top talent, fostering a culture of accountability, collaboration, and inclusion 

- Develop leadership bench strength and succession pipelines within the organization across platforms and delivery capabilities

- Serve as a liaison between India and US to cross pollinate best practices across Agile Execution, Learning & Development, Innovation and lean governance

- Foster strong partnerships with India and US stakeholders to ensure clarity of priorities and alignment on delivery outcomes 

- Influence decision-making through data-driven insights and effective executive communication 

- Enable collaboration across teams and geographies to drive consistent execution 

Operational Excellence 

- Establish strong governance frameworks to ensure alignment to enterprise standards, financial controls, and delivery expectations in alignment to TS&E Lean governance pillar

- Drive operational rigor through effective planning, monitoring, and reporting of delivery performance, risks, and outcomes in an AI Enabled/augmented environment

- Oversee the management of platforms ensuring reliability, resilience, and continuous improvement building an AI first mindset in the engineering team

- Provide regular insights and report to senior leadership on progress against strategic objectives 

Required Skills & Experience 

- 14-16 years of progressive IT leadership experience, preferably in a large-scale, matrixed global organization 

- Proven experience leading large, multi-disciplinary technology organizations 

- Strong background in enterprise technology delivery and operating model design 

- Demonstrated ability to drive organizational transformation and lead change at scale 

- Deep understanding of software development lifecycle, modern engineering practices, and enterprise technology environments 

- Experience building and scaling high-performing teams in a Global Capability Center model 

- Exceptional stakeholder management and executive communication skills