IND SAM Analyst, Infrastructure

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Job Summary:**

The IND SAM Analyst, Infrastructure will be responsible for supporting Hartford Global Services Private Limited's software asset management (SAM) program specifically for infrastructure-related software. This role involves ensuring compliance, optimizing software spend, and managing the lifecycle of infrastructure software assets.

Job Responsibilities:**

* Perform regular software asset inventories and reconciliations for infrastructure components (servers, virtualization platforms, databases, network devices, etc.).
* Analyze software usage data and license entitlements to identify potential compliance risks and cost-saving opportunities.
* Generate and maintain accurate software license position reports for various infrastructure vendors.
* Support internal and external software audits by providing necessary documentation and data.
* Collaborate with IT operations, procurement, and legal teams to ensure effective SAM processes and policies are followed.
* Research and understand license models for new and existing infrastructure software.
* Identify opportunities for software optimization and negotiate with vendors to reduce costs.
* Maintain the SAM database and related tools with up-to-date information on infrastructure software assets.
* Develop and implement best practices for infrastructure software asset management.
* Provide training and guidance to relevant stakeholders on SAM policies and procedures.

Job Qualifications:**

* Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
* 2-4 years of experience in Software Asset Management (SAM) with a strong focus on infrastructure software.
* Proven understanding of various infrastructure software licensing models (e.g., CPU-based, core-based, user-based for operating systems, databases, virtualization, etc.).
* Experience with SAM tools (e.g., Flexera, Snow Software, ServiceNow SAM Pro) is highly desirable.
* Strong analytical and problem-solving skills with attention to detail.
* Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
* Proficiency in Microsoft Excel for data analysis and reporting.
* Familiarity with ITIL framework and IT asset management best practices.
* Relevant SAM certifications (e.g., CSAM, CAMP) are a plus.