Sr. IT Business Analyst, Insurance Industry

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

Key Responsibilities

• Guide teams in business analysis best practices, tools, and techniques.
• Act as a liaison between business and IT, ensuring clear communication and alignment.
• Support elicitation efforts by helping teams select effective approaches and identify gaps.
• Adapt techniques in real-time to meet project needs and objectives.
• Mentor team members on emerging analysis methods and generative AI capabilities.
• Design and lead collaborative sessions that drive synergy and achieve outcomes.
• Manage meeting dynamics to ensure focus and productivity.
• Apply strategic thinking to align work with broader organizational goals.

This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

Qualifications:

Generic Competencies: 

• Strong analytical and critical thinking abilities 

• Excellent communication and stakeholder management skills 

• Domain expertise in P&C Insurance industry. 

• Understand structured, unstructured, and semi structured data and corelate with requirement. 
• Ability to craft clear, effective prompts to drive desired outputs from generative models
• Ability to assess and mitigate risks (such as bias) in AI-generated outputs.

Generative AI–Specific Skills: 

• AI enhanced Data Analysis: Ability to use generative AI tools (for example, Microsoft Copilot integrated in Power BI) to transform raw data into actionable insights. 

• Requirements Elicitation & Documentation: Leveraging generative AI to automate and enhance the drafting of business requirements, process maps, and reports. 

• Prompt Crafting: Designing prompts or agents that help extract domain specific insights from AI systems. 

• Prompt Refining (Lifecycle) - Strong skills in prompt engineering and its techniques including design, develop, and refine prompts (zero-shot, few-shot, and chain-of-thought approaches) to maximize the accuracy leverage optimization tools.
• Understanding Bias & Ethics: Awareness of the ethical implications of AI in data analysis, including bias detection and mitigation. 

Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age