Sr. Agile Product Owner - GyroScope

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

Key Responsibilities

• Lead product execution for two or more Agile teams
• Independently own and manage the team-level product backlog for GyroScope, ensuring work is clearly defined, prioritized, and aligned to Program and Enterprise objectives
• Translate business needs into well-defined features, user stories, and acceptance criteria that support claims processing, integrations, and regulatory requirements
• Partner with APMs, Engineering Leads, Business Analysts, QA, and Scrum Masters to drive refinement, sprint planning, and delivery
• Serve as a primary liaison between Claims business stakeholders, Production Support/Run teams, and technology partners
• Participate actively in PI Planning, Sprint Reviews, System Demos, and Inspect & Adapt events
• Provide perspective on portfolio vision and roadmap and articulate that vision to the agile teams ensuring they have a clear understanding
• Accountable for the health, readiness and prioritization of the team backlog
• Lead, coach, mentor and assist other agile team members when necessary and ensure the team breaks down, prioritizes and completes work from agile team product backlog and in adherence to acceptance criteria
• Balance new feature delivery with production stability, operational hygiene, and defect management
• Ensure solutions support security, data governance, and compliance standards within GyroScope
• Leverage metrics and feedback to continuously improve product outcomes and team effectiveness

Required Qualifications

• 7+ years of experience as an Agile Product Owner, Product Manager, or Business Systems leadership roles
• Strong experience working in Agile / SAFe environments, preferably within large-scale enterprise platforms
• Proven ability to manage complex backlogs supporting integrations, workflows, and operational systems
• Experience partnering with Claims, Operations, or Insurance business stakeholders
• Excellent communication skills with the ability to influence across technical and non-technical audiences
• Comfort operating in a fast-paced, production-critical environment
• Strong critical thinking and problem-solving skills and ability to connect the dots and solve business problems
• Acts as a coach and mentor to developing APOs within the portfolio while contributing thought leadership and best practices to the Agile Product Management community of practice.
• Demonstrates working knowledge of Microsoft Copilot and other AI tools, leveraging them to improve product delivery and decision-making.

Preferred Qualifications

• Experience with claims systems and process
• Familiarity with platforms involving policy, claims, payments, reserves, recoveries, vendors, and regulatory reporting
• Prior experience supporting or leading work within a SAFe ART
• Strong understanding of production support models, incident triage, and operational governance

Why Join GyroScope

• Be part of a high-visibility, strategic platform modernizing Claims across Global Specialty
• Work alongside experienced Product, Engineering, and Business leaders in a highly collaborative ART
• Influence both near-term delivery and long-term product direction
• Balance innovation with operational excellence in a system that truly matters to the business

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age