Auto Service Representative Outside - Albany, NY

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

This is a field appraiser position, candidate will be required to live between Putnam and Albany County, New York.

The selected Auto Service Representative (ASR) is responsible for the accurate and timely completion of assigned auto damage appraisals. They will operate within claim standards to provide the most economical means of repair or replacement and at times work to establish Total Loss values. Our candidate will triage and utilize multiple estimating channel options quickly and efficiently in the assigned territory assuring that training, quality standards and customer service requirements are met. They will work on the reinspection of repaired vehicles and the assessment of repair costs. Additional accountabilities include assessing indemnity and expense exposure, providing outstanding customer service, operating within a team environment, and continuous self-development.

Requirements:  

• Minimum of 4 years of prior damage estimating experience and auto claim handling experience highly preferred.

• Experience/background working in a prior service industry is a plus!

• Bachelor’s degree or equivalent work experience. 

• Demonstrated ability to establish and maintain strong relationships with customers building  

• Operate with integrity at all times to allow for trusted credible client interactions  

• Self-motivated and able to keep on task with minimal direct supervision

• Flexibility to travel when required to attend meetings and catastrophe duty

• Must hold or be willing to acquire the applicable state's adjuster's license as required by the state  

Additional Information:

• A Hartford company car is provided.

• As a condition of your employment, you are required to reside in your assigned territory. Failure to adhere to this requirement could lead to disciplinary action up to and including termination.​

How We Focus on Your Wellbeing: ​

• Medical, Dental, Vision, Life and Disability Insurance, 401K. Effective day 1. ​

• 25 days paid time off in your first full year and Paid Holidays.

• Click on this link to learn more about our comprehensive benefits package and award-winning well-being program: https://www.thehartford.com/careers/benefits  

• Paid volunteer opportunities

Tuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support   your career development (subject to additional requirements)​.

Student Loan Paydown Program – eligible to participate after 6 months of service. The Hartford will make a direct contribution of $125 per month – with a lifetime maximum up to $10,000 – as a supplemental payment towards your student loan in order to help you manage the stress of student debt and help you pay down your student loan faster.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age