Underwriting Assistant I

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

The Underwriting Assistant will be focused on using the automation systems to plan, coordinate and complete a high volume of transactions (e.g., obtaining information and managing account documentation such as proposals, internal risk evaluation documents, etc.), in support of our Underwriters or Agency representatives. Your job is to make it easy to get things done by providing fast, high quality service experiences.  

Responsible for prepping new business issues, essential services, direct support to the Underwriter. Communicates with Agent to obtain needed and required underwriting information. Uses Policy Center and other automation system to plan, coordinate and complete work.

Location:  3600 Wiseman Blvd,  San Antonio, TX 78251 (On-site)

Start Date:   Monday: May 18th, 2026

Training Schedule:

Monday through Friday

8:45am – 5:30 pm CST zone

Post Training Schedule: 

Monday through Friday

8:45am – 5:30 pm CST zone

​Base Pay: $25.00 per hour

WHAT ARE THE RESPONSIBILITIES OF THE POSITION?

• Provide support for a wide variety of business insurance products and services
• Identify forward-thinking solutions that resolve both stated and un-stated needs, making it easier to do business with The Hartford
• Maintain a high level of performance measured by quality objectives and service performance indicators and behaviors
• Ability to Multi-task and Task-switching a plus
• Ability to be flexible in all circumstances
• Effective communication skills

FUNCTIONAL SKILLS

• Critical thinking
• Accountability
• Ability to influence
• Innovative
• Highly proficient in Policy Center, Icon
• Reducing Customer effort

QUALIFICATIONS

• High school graduate or equivalent certification.
• High level of accountability and ownership
• Strong Desk Management Skills
• Ability to influence others internally and externally
• Robust understanding of Small Commercial Products  
• Employ analytical thinking and problem solving skills
• Understanding the root cause of problems

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age