Senior Software Engineer - Intelligent Document Processing

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

We are seeking a highly capable Senior Software Engineer to join our Intelligent Document Processing (IDP) team. This role is focused on designing, building, and scaling cloud-native software systems that power automated document ingestion, classification, and data extraction at enterprise scale.

You will be a hands-on engineer responsible for developing production-grade backend services, driving technical design decisions, and ensuring the reliability, performance, and maintainability of a critical platform. This role partners closely with other software engineers, data scientists, data analysts, and architects to deliver high-quality solutions that support core business workflows.

This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

Key Responsibilities

• Design, develop, test, and maintain scalable backend services supporting intelligent document processing workflows.

• Build cloud-native applications on AWS, leveraging managed services to deliver secure, resilient, and highly available systems.

• Develop and optimize automated document workflows, including ingestion, classification, extraction, and validation pipelines.

• Own service-level concerns including performance, reliability, observability, and cost efficiency.

• Implement monitoring, logging, alerting, and fault-tolerant patterns.

• Collaborate with cross-functional partners to translate business needs into well-architected software solutions.

• Participate in system design discussions, code reviews, and technical decision-making.

• Contribute to CI/CD pipelines and infrastructure-as-code.

• Author and maintain technical documentation and runbooks.

• Evaluate emerging technologies and contribute to roadmap discussions.

Qualifications

Required

• Bachelor’s degree in Computer Science, Software Engineering, or related field.

• 5+ years of professional software engineering experience.

• Strong programming skills in Python and .NET or Java.

• Experience building cloud-native applications on AWS.

• Experience with CI/CD and infrastructure-as-code tools.

• Strong understanding of distributed systems and backend engineering fundamentals.

Preferred

• Experience with Intelligent Document Processing or GenAI-powered document platforms.

• Exposure to OCR, NLP, or machine learning technologies.

• Experience with Docker and Kubernetes.

• AWS certifications.

• Familiarity with insurance or financial document types.

• Experience with agile methodology.

Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age