Personal Insurance Strategic Partner Program Manager

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

Strategic Partner Program Manager (Partner Manager) is a key driver in advancing The Hartford’s Personal Lines & Distribution Strategy.  In this dynamic, high-impact role, you will be at the forefront of shaping the financial success and operational excellence of our national personal lines programs. You’ll take full ownership of driving the performance and growth of key partnerships with organizations that have a significant, country-wide reach. 

As the central coordinator and strategic leader of these critical relationships, you will ensure that every partnership not only aligns seamlessly with our broader corporate vision but also enhances our competitive edge in the market. Your role will involve crafting and executing strategies that optimize partner performance, identifying new opportunities for collaboration, and ensuring that each partnership contributes meaningfully to The Hartford’s growth objectives. 

In this position, you will be a key advocate for innovation and continuous improvement, leveraging data-driven insights and market trends to influence decision-making and drive impactful outcomes. Your ability to collaborate across teams, negotiate win-win scenarios, and build long-term, value driven partnerships will be essential propelling our national footprint and delivering exceptional value to both our partners and customers. 

The Program Manager will report to the Vice President Personal Lines, the Program Manager can be based remotely within the United States. ~ 35% travel to business partners is required.

Responsibilities:
•    Oversee the management of our established national programs and strategically assigned partners to drive both our financial success and long-term objectives.
•    Contribute to the development of a cohesive strategy, strategic roadmap, and implementation plan to achieve targeted growth, profitability, and strategic objectives across our national programs and designated partners. 
•    Cultivate and strengthen strategic relationships with key corporate leaders of the organizations, fostering collaboration and ensuring alignment with business objectives. Engage in regular communication to understand their needs, identify opportunities for partnership, and drive mutual growth and success.
•    Gain a comprehensive understanding of the organizational leadership hierarchy, identifying where deeper engagement is warranted and determining which leadership levels necessitate additional executive support. 
•    Cultivate strong relationships with personal lines leaders, field sales leads, and sales representatives, ensuring they remain well-informed and aligned with the structure and strategy of our national partners and programs.    
•    Conduct quarterly touchpoint meetings with key personal lines leaders, field sales leads, and sales representatives, to provide status updates on key initiatives and partner performance, while also serving as a strategic thought partner on both strategy and execution.   
•    Collaborate with national partner leaders to craft a bold, strategic vision for sustainable and profitable long-term growth.   
•    Design and implement nationwide initiatives to advance The Hartford’s Personal Lines & Distribution Strategy, driving and delivering these efforts both internally and externally countrywide. 
•    Deliver monthly production reports and communications to national partnerships, emphasizing key areas of opportunity for strategic focus. 
•    Provide compensation reporting on any national special deals or incentives in place with national partners.  
•    Leads the preliminary stages of compensation negotiations with national partners and collaborates with agency compensation teams to develop budget-aligned scenario models.  Engages with personal lines leadership to provide recommendations and finalize the compensation strategy with national partners. Leads negotiations and external discussions with partners to secure compensation agreements.   
•    Serves as the primary point of contact for our national partners, representing Hartford on a day-to-day basis. The Partner Manager is responsible for managing the relationship, leveraging personal lines leadership for support and additional influence as needed.   
•    Oversee the development, participation, planning, and execution of major partner conferences and conventions. Collaborate closely with personal lines leadership to ensure the delivery of targeted messaging and desired outcomes. 
•    Continue to align with the future vision of the partnership, ensuring Hartford’s position as a strategic partner is maintained.  
•    Leverage One Hartford in collaboration with other segments & NCP to provide our partners with the best experience to further the Hartford Value Prop.  

Qualifications
• Minimum of five+ years’ experience in Personal Lines sales or partner management
required.
• Dynamic sales leader with experience managing complex large partnerships and
strong sales business acumen.
• Experience in P&C markets with large brokers, alternate distributors, and other affinity
players.
• Broad knowledge base across Personal Lines business.
• Understanding of Insurance technology, including contemporary technologies and platform
Integrations.
• Demonstrated experience developing strategic distribution partnerships.
• Strategic and critical thinker with significant experience successfully building and executing
upon our strategy. Visionary who can build and execute long-term strategy.
• Strong communication and executive presence both verbal and written; proficient in
presentation building and presenting.
• Excellent track record for building and executing on strategy for growth and of successfully
navigating a fast moving always changing market.
• Continuous learner who stays abreast of market trends, changes in market conditions, and
competitor activity and respond accordingly.
• Able to work collaboratively with exceptional influencing skills to gain support for strategies
required; able to influence and lead people and projects, using data and research to
support recommendations.
• Bachelor's degree or equivalent work experience required
• Willing and able to travel as required; 35% travel expected.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age