Network Performance Analyst

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

We are seeking a highly skilled Network Performance Analyst with deep expertise in packet-level traffic analysis and network performance diagnostics. If you live and breathe packet captures, know Wireshark inside and out, and can dissect complex performance issues across distributed networks, we want to hear from you.

You will join a team focused on maintaining optimal network performance across critical infrastructure, using industry-leading tools like Riverbed ARX, NIKSUN, and Gigamon. Your daily work will directly impact the reliability, visibility, and security of enterprise network operations.

This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

Key Responsibilities:

• Perform advanced packet analysis and deep-dive troubleshooting using tools such as Wireshark, NIKSUN, and Riverbed ARX.

• Leverage Gigamon TAPs and visibility infrastructure to monitor and analyze traffic.

• Proactively identify and resolve latency, throughput, and performance anomalies across network segments.

• Collaborate with network engineering, security, and application teams to provide root cause analysis and performance improvement recommendations.

• Develop and maintain performance dashboards, metrics, and documentation of findings.

Required Qualifications:

• 5+ years of hands-on experience in network performance monitoring and packet-level analysis.

• Expert-level knowledge of Wireshark with demonstrated ability to interpret protocol flows and anomalies.

• Experience using one or more of the following: Riverbed ARX, NIKSUN, Gigamon infrastructure.

• Strong knowledge of networking protocols (TCP/IP, UDP, DNS, HTTP/S, VoIP, etc.).

• Ability to interpret and correlate data across multiple tools and data sources.

Candidates must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age